Remote Account management Jobs • Analytical Skills

We are looking for a driven and customer-focused Client Success Manager to join our growing team who will be instrumental in ensuring our university and property management clients experience the full value of our platform. From onboarding new partners to fostering long-term relationships and facilitating contract renewals, you’ll play a key role in client satisfaction and retention, collaborating closely with the sales and operations teams.

As a Senior Client Strategist, you will be working with our biggest brands and be responsible for the end to end SMS strategy for a rotating group of customers, driving consistent SMS revenue. You will write best in class copy on behalf of our customers to make brands stand out, and help brainstorm revenue-generating strategies directly with merchants to help them make SMS their #1-revenue-driving channel.